One Health Direct

One Health Direct

Providing innovative healthcare solutions for patients, physicians and partners.

One Health Direct

Providing innovative healthcare solutions for patients, physicians and partners.

About One Health Direct

OHD provides partners and clients with cutting-edge healthcare marketing, customer service, and patient engagement solutions. Our focus is on supplying innovative treatment options for the patient, sent right to their home while making the entire qualification, billing, and fulfillment process simple and time-saving for both the patient and physician.

Through collaboration with our strategic partners and subsidiaries, OHD has developed a holistic system which enables patients to receive better treatment solutions to more effectively and efficiently manage their chronic healthcare issues.

About One Health Direct

OHD provides partners and clients with cutting-edge healthcare marketing, customer service, and patient engagement solutions. Our focus is on supplying innovative treatment options for the patient, sent right to their home while making the entire qualification, billing, and fulfillment process simple and time-saving for both the patient and physician.
Through collaboration with our strategic partners and subsidiaries, OHD has developed a holistic system which enables patients to receive better treatment solutions to more effectively and efficiently manage their chronic healthcare issues.

About One Health Direct

OHD provides partners and clients cutting-edge healthcare marketing, customer service, and patient engagement solutions. Our focus is on supplying innovative treatment options for the patient, sent right to their home while making the entire qualification, billing, and fulfillment process simple and time-saving for both the patient and physician.
Through collaboration with our strategic partners and subsidiaries, OHD has developed a holistic system which enables patients to receive better treatment solutions to more effectively and efficiently manage their chronic healthcare issues.

How we do it?

Innovative Product offering
OHD’s system promotes innovative product solutions to help patients better manage their chronic conditions. We pride ourselves on sourcing and suppling products and services for our partners and clients which offer additional value to their patients versus traditional treatments, including: improved ease of use, efficiency and efficacy.
Customer Care Excellence
OHD provides partners and clients with unsurpassed professional and knowledgeable service and support. Our customer support teams are well-trained in their respective areas and dedicated to ensuring a productive and positive experience whenever their assistance is needed. In addition to live support, OHD also has online resources containing videos and downloadable PDFs.
Proprietary Technology
OHD has invested millions of dollars into developing our own proprietary software system. All facets of the process, from intake through billing, ensure a seamless customer experience. By utilizing this technology, our partners’ and clients’ patient advocate agents are guided with the correct information and documentation flow to ensure a seamless and HIPAA-compliant experience. This software streamlines and automates an often-circuitous process with many required steps into a highly efficient and accurate process.
Holistic Operational System
OHD has developed a holistic operational system which incorporates all procedural components into a well-defined series of processes and protocols with multiple checks and balances built in to maximize the efficacy and efficiency. From patient acquisition through product fulfillment and ongoing support, all aspects of the operational cycle are integrated seamlessly into this system.
Direct-To-Consumer (DTC) Marketing
OHD’s internal agency utilizes cutting-edge digital marketing solutions to build initial product and brand awareness campaigns for high intent, precision-targeted patients through data driven, technology-enabled tools and best practices. DTC marketing efforts are a key differentiator in our ability to help our partners and clients acquire patients at scale and introduce innovative products directly to their targeted patient populations.
World-class Fulfillment
OHD owns and operates a state-of-the-art, DME-specific warehouse and distribution center under a subsidiary company. Located strategically in North Salt Lake City, OHD and our partners have sole exclusivity to the facility ensuring that OHD‘s patients’ supplies are the priority for all initial and on-going re-supply orders.
Strategic Partners
OHD partners with premiere brands who share our niche focus, objectives and core values. Working only with well-known and well-trusted brands within the DME billing, legal and product development/manufacturing space helps to ensure all outside contributions are aligned with our internal commitment to efficiency and efficacy.
One Connect Direct
OCD is our internal TCPA and DNC compliant Customer Contact Center for maximizing patient acquisition opportunities. When patients that don’t meet eligibility requirements are looking for other options, OCD matches their qualifications and high intent with alternative options. OCD is able to transparently maximize marketing spend and business opportunities for our partners and clients across multiple consumer verticals.
One Media Direct
OMD is an internally operated, full-service digital marketing agency offering a complete range of services allowing OHD to better target and manage any DTC marketing efforts on behalf of our partners and clients. By utilizing an in-house team, OHD has attained better transparency and control of all marketing campaigns and data – allowing us to yield a much higher intent, more cost effective patient acquisition funnel.
Innovative Product offering
OHD’s system promotes innovative product solutions to help patients better manage their chronic conditions. We pride ourselves on sourcing and suppling products and services for our partners and clients which offer additional value to their patients versus traditional treatments, including: improved ease of use, efficiency and efficacy.
Customer Care Excellence
OHD provides partners and clients with unsurpassed professional and knowledgeable service and support. Our customer support teams are well-trained in their respective areas and dedicated to ensuring a productive and positive experience whenever their assistance is needed. In addition to live support, OHD also has online resources containing videos and downloadable PDFs.
Proprietary Technology
OHD has invested millions of dollars into developing our own proprietary software system. All facets of the process, from intake through billing, ensure a seamless customer experience. By utilizing this technology, our partners’ and clients’ patient advocate agents are guided with the correct information and documentation flow to ensure a seamless and HIPAA-compliant experience. This software streamlines and automates an often-circuitous process with many required steps into a highly efficient and accurate process.
Holistic Operational System
OHD has developed a holistic operational system which incorporates all procedural components into a well-defined series of processes and protocols with multiple checks and balances built in to maximize the efficacy and efficiency. From patient acquisition through product fulfillment and ongoing support, all aspects of the operational cycle are integrated seamlessly into this system.
Direct-To-Consumer (DTC) Marketing
OHD’s internal agency utilizes cutting-edge digital marketing solutions to build initial product and brand awareness campaigns for high intent, precision-targeted patients through data driven, technology-enabled tools and best practices. DTC marketing efforts are a key differentiator in our ability to help our partners and clients acquire patients at scale and introduce innovative products directly to their targeted patient populations.
World-class Fulfillment
OHD owns and operates a state-of-the-art, DME-specific warehouse and distribution center under a subsidiary company. Located strategically in North Salt Lake City, OHD and our partners have sole exclusivity to the facility ensuring that OHD‘s patients’ supplies are the priority for all initial and on-going re-supply orders.
Strategic Partners OHD partners with premiere brands who share our niche focus, objectives and core values. Working only with well-known and well-trusted brands within the DME billing, legal and product development/manufacturing space helps to ensure all outside contributions are aligned with our internal commitment to efficiency and efficacy.
One Connect Direct
OCD is our internal TCPA and DNC compliant Customer Contact Center for maximizing patient acquisition opportunities. When patients that don’t meet eligibility requirements are looking for other options, OCD matches their qualifications and high intent with alternative options. OCD is able to transparently maximize marketing spend and business opportunities for our partners and clients across multiple consumer verticals.
One Media Direct
OMD is an internally operated, full-service digital marketing agency offering a complete range of services allowing OHD to better target and manage any DTC marketing efforts on behalf of our partners and clients. By utilizing an in-house team, OHD has attained better transparency and control of all marketing campaigns and data – allowing us to yield a much higher intent, more cost effective patient acquisition funnel.
Hipaa-Compliant-1-min

HIPAA Compliance

One Health Direct provides our healthcare clients with safe and secure policies and procedures coupled with continual staff training and awareness reviews. These trainings and staff education classes ensure compliance with the related obligations under HIPAA.
Our technology complies with HIPAA standards, such as encryption (SSL), system-user identifiers (logins, passwords), multiple user access levels, high-end physical server security, nightly backups, strong privacy policies, timed log-out, and comprehensive internal policies.

Our Partners!

Our Partners!

Contact

Contact

Contact OHD to start the process

OHD not only provides access to innovative products, but provides clients’ Patient Advocate Teams with the complete system necessary to work directly with their patients and physicians to handle all of the paperwork, making the process as seamless and easy as possible for the patient.
The process is easy. A patient’s needs are identified through a brief conversation with a Patient Advocate and product specialist. Once they have identified that a patient has a medical necessity and will benefit from one of OHD’s preferred products, the team will reach out to their physician to retrieve a written order and coordinate with one of OHD’s partner DME suppliers. Once the signed order is received back from their physician, we will assist the assigned DME partner in fulfilling the order and shipping it directly to the patient’s home – for free. Patients don’t even have to worry about contacting their insurance company, because the partner DME assigned to them has a team of medical billers that will work directly with their carrier to ensure all products are covered. We do everything we can to assist in making the process as quick and easy as possible.

Medical supplies are delivered right to the patient’s front door.